Shipping policy
SHIPPING POLICY
Last updated: August 2026
UK DOMESTIC SHIPPING
- Standard delivery: 3–5 business days
- Express delivery: 1–2 business days
- Free standard shipping on orders over £150
- Orders are processed within 1–2 business days after payment confirmation
INTERNATIONAL SHIPPING
- We ship worldwide including Nigeria and other international destinations
- International delivery: 7–21 business days depending on destination and customs clearance
- International shipping costs are calculated at checkout based on destination and order weight
- Customers are responsible for any import duties, taxes or customs fees applicable in their country
NIGERIA SHIPPING
- Delivery to Nigeria: 10–21 business days
- All orders are shipped via tracked courier service
- Please note that customs clearance may cause additional delays beyond our control
ORDER TRACKING
- A tracking number will be provided via email once your order has been dispatched
- Please allow 24–48 hours for tracking information to update
IMPORTANT NOTES
- House of Kitz is not responsible for delays caused by customs, weather, or courier disruptions
- Please ensure your delivery address is correct at checkout — we cannot redirect orders once dispatched
- For any shipping enquiries, please contact us at support@houseofkitz.com